Toyota of Braintree -- First in Customer Satisfaction (Again)

Toyota of Braintree is awarded a 2026 Dealer of the Year Award for Toyota in Massachusetts by car-shopping marketplace Cars.comⓇ (NYSE: CARS). The Dealer of the Year Award recognizes automotive dealerships that excel, based on average star rating, total number of reviews and dealer response to those reviews — all key drivers of repeat and referral business.

“Cars.com provides a dealership with actionable feedback from their customers — and the ability to set the bar for what a customer should expect when doing business at a dealer. This past year, Toyota of Braintree went above and beyond for their customers,” said Jamie Oldershaw, vice president of reputation at Cars.com. “The online experience is critical for vehicle shoppers, and dealers like Toyota of Braintree understand that. Ensuring customers are given an exceptional experience throughout the entire shopping or service process begins online and ultimately ends there with an online review — and dealers that recognize this rise to the top.”

In the last 15 years, Toyota of Braintree has one Massachusetts Toyota "Dealer of the Year" 12 times, Dealer of the Year for New England (all makes) once (2025) , and Toyota Dealer of the Year for all of the US twice. (2013 and 2015)